Sub-processors
Last updated: November 9, 2026
HIREMEDIAMIND LLP uses the third-party providers below to deliver our services. Where we process personal data on behalf of a customer, these are our sub-processors under our Data Processing Addendum. Each provider is bound by its own data protection terms, and we share only what is needed for the task. Details of how we handle personal data are in our Privacy Policy.
| Provider | What it does for us | Data involved | Location |
|---|---|---|---|
| Hostinger International Ltd. | Hosting of our application servers and databases, and workflow automation tooling | All customer account data and content stored in the service | Servers in Mumbai, India; some databases in the United Kingdom. Provider based in Lithuania. |
| Anthropic, PBC | AI processing (Claude) that drafts replies, summaries, content and recommendations | Text needed for the task, such as a customer's message and relevant business context | United States |
| Meta Platforms, Inc. (WhatsApp Business Platform) | Sending and receiving WhatsApp messages through the customer's own WhatsApp Business account | Phone numbers, message content, delivery status | United States (and Meta's global infrastructure) |
| Google LLC | Google Maps Places (lead discovery), Google Business Profile (reviews), Google Analytics (website measurement), and Gemini as backup AI processing if our primary AI provider is unavailable | Business search queries, review data, website usage data (with consent where required), and, for backup AI use, the text a task needs | United States (and Google's global infrastructure) |
| Razorpay Software Pvt. Ltd. | Payment processing. We do not store card details. | Billing name, email, payment status | India |
| OpenAI, L.L.C. | Backup AI processing, used only if our primary AI provider is unavailable | The same text the AI task needs, such as a customer's message and relevant business context | United States |
| Groq, Inc. | Speech-to-text for voice notes in the assistant, and fast AI responses in chat features | Audio or text submitted to those features | United States |
| ElevenLabs, Inc. | Text-to-speech for spoken assistant replies (English) | The reply text being read aloud | United States |
| Sarvam AI | Text-to-speech for spoken assistant replies (Hindi and English) | The reply text being read aloud | India |
| Telegram | Internal operational alerts to the HireMediaMind team (for example, a new lead or an error) | Short alert text, which can include a lead name or a quoted message | Global |
| Calendly, LLC | Booking calls with our team | Name, email and the time you book | United States |
| Jina AI | Reading the public web pages of a customer's own website to build a business profile | The public web pages we ask it to read. These are public pages, but they can contain business contact details such as names, emails and phone numbers | Global |
| ip-api.com | Approximate location (country and city) from a visitor's IP address, used for regional pricing and fraud checks | IP address | Global |
Changes to this list
We update this page before a new sub-processor starts handling customer personal data. We email the account owner of each customer at least 14 days before a new sub-processor starts handling customer personal data. Anyone else who wants notice can email team@hiremediamind.com to be added to our notification list. Customers may object to a new sub-processor as described in the Data Processing Addendum.