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Dubai buyers and tenants live on WhatsApp — Property Finder and Bayut leads, viewing follow-ups, clinic reminders. Reputation OS is HireMediaMind's Google-review software: it asks for the review on WhatsApp and drafts a reply you approve. Custom WhatsApp qualification for brokerages is a separate build (Custom AI Systems).
In the UAE, WhatsApp is the default business conversation — not a nice-to-have. A brokerage that replies on WhatsApp in minutes wins the viewing. A clinic that never asks for a Google review stays invisible next to a competitor with 200 recent ratings. Reputation OS covers the review-ask after the job. If you need Bayut/Property Finder lead capture into a CRM, that is a scoped custom build, not this product.
UAE Federal Decree-Law No. 45 of 2021 (PDPL) expects a lawful basis for contacting people. We only message customers you already have a relationship with, and every send should include an easy opt-out. RERA/Trakheesi listing rules still apply to property ads — Reputation OS does not replace a brokerage CRM or a permit number on listings. Arabic + English reply drafts help mixed tourist and resident review streams.
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